OTPdirekt - internet banking from OTP Bank

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Learn more about resetting the password in the new OTPdirekt. Download the guide or see the tutorial

OTPdirekt - internet banking from OTP Bank

Download the new SmartBank app from Google Play or App Store.

Google Play     App Store

OTPdirekt - internet banking from OTP Bank

OTPdirekt represents the internet banking service provided by OTP Bank , through which users perform a wide range of banking operations without coming to branch, in a quickly, conveniently and safe manner, directly from computer. Additional, you benefit of preferential commissions up to 50% lower in comparison with branch.
 
Use also SmartBank , the mobile banking app on your phone to quickly solve your financial  from anywhere and at anytime. See with your own eyes what it's like to have a whole bank in your pocket.

Starting with August 2020, we improved customer experience by adding new functionalitites and a super friendly design. Also starting with February 2021 you will use only the new versions of OTPdirekt and SmartBank. 

Please download new SmartBank from here: GooglePlay or AppStore.

You can use desktop version of new OTPdirekt by pressing here: Login to new OTPdirekt

What password do I need to use in order to login to new SmartBank/OTPdirekt?

  • If you used OTPdirekt before 25.08.2020 and have not yet accesed new app, you log in to the new OTPdirekt using the password you use also for the existing version.
  • If you applied for OTPdirekt after 25.08.2020 you only have acces to the new application. When you apply for OTPdirekt you receive a code on SMS which you must use as your initial password. At first login into the application you will change the password with according with your setup.  
  • If you use in parallel both versions of the apps and change the password in any of them , you will use the new password only for that version. 
     

How can you login to the new OTPdirekt/SmartBank?

Please check steps below in order to acces new SmartBank:

  • From the app welcome screen tap SmartBank
  • Please select one of the login method meaning „With card” or „Without card”(if you don’t have your OTP Bank card at disposal or it was not issued). 
  • If you pressed „With card” please input the last 10 digits from your OTP Bank card and the password from 6 digits. 
  • If you pressed „Without card” please input your client code and user (both are mentioned in your OTPdirekt contract) and acces code (6 digits password). 
  • You can tick the option”Fast acces” if you want to use only the password at your next login. Press that you agree with the Terms and Conditions and after the button Login.
  • Please input the hardware token code or press ”Send code through SMS” (if you did not receive the SMS) and „Continue” button. 

Please check steps below in order to acces the new OTPdirekt desktop:

  • Press Login to new OTPdirekt
  • Please select one of the login method meaning „With card” or „Without card” (if you don’t have your OTP Bank card at disposal or it was not issued). 
  • If you pressed „With card” please input the last 10 digits from your OTP Bank card and the password from 6 digits.
  • If you pressed „Without card” please input your client code and user (both are mentioned in your OTPdirekt contract) and acces code (6 digits password). 
  • Press button „Login”.
  • Please press „Send SMS” to receive the token code or input the hardware token code and press „Login”.

How you can easily reset your OTPdirekt password?

Press Password/acces code reset

Do you need help?
Please check the guide with instructions to reset the password or reset tutorial.

New features available:

With a modern design, intuitive and new features available, we are convinced that you will like this new version!

  • With the new Internet Banking you will authorize payments without the need to use token  up to an amount limit set for the desired beneficiary. We have called this option Trusted Beneficiaries and we believe it will help you so that you do not spend time confirming your payment;
  • The application comes with a new automatic saving option. You can set up automatic transfer orders to our savings products: savings accounts, deposits or investment funds;
  • From now on you can receive the account statement by email at the address you enter directly through the application;
  • And for easy login to the application you also have a new password reset flow, which is fast and easier;

Are you also a SmartBank user? Good news continue…

The new SmartBank comes with a modern and easy to use application but also with several useful functionalities:

  • Payments to treasury or foreign currency payments;
  • OTPcard biometrics: you can authorize online card payments directly using the application;
  • SHARE IBAN: How many times did you need to share the current account number to other people super fast? Now it is super simple to do it!;
  • Or you can download proof of payment directly from the application.

With a modern design, intuitive and new features available, we are convinced that you will like this new version!

  • With the new Internet Banking you will authorize payments without the need to use token  up to an amount limit set for the desired beneficiary. We have called this option Trusted Beneficiaries and we believe it will help you so that you do not spend time confirming your payment;

  • The application comes with a new automatic saving option. You can set up automatic transfer orders to our savings products: savings accounts, deposits or investment funds;

  • From now on you can receive the account statement by email at the address you enter directly through the application;

  • And for easy login to the application you also have a new password reset flow, which is fast and easier;

  • Are you also a SmartBank user? Good news continues…

The new SmartBank comes with a modern and easy to use application but also with several useful functionalities:

  • Payments to treasury or foreign currency payments;

  • OTPcard biometrics: you can authorize online card payments directly using the application;

  • SHARE IBAN: How many times did you need to share the current account number to other people super fast? Now it is super simple to do it!;

  • Or you can download proof of payment directly from the application.

How can you access new applications?

For OTPdirekt Internet Banking click on the button above “Log to new OTPdirekt” to be directed to the login screen or press the New OTPdirekt button on the main page of the website www.otpbank.ro. You will use the same login credentials as in the current version of the application.

For OTPdirekt SmartBank please search for the new version of the application in the Google Play store or App Store using kew words New OTP SmartBank Romania / New OTP SmartBank Romania press the icons above.

If you are a new user, enter in the login screen the information you received when you applied for OTPdirekt.

Important notice: if you change your password in one of the applications, the new password will only be used for that version of the application.

If you have blocked your access password in the new OTPdirekt now you can reset your password easily and quickly without having to call the Call Center. In the login page please click on Reset passwords / Access code and follow the displayed steps.

Do you want to see more about the new OTPdirekt and what it can do? Access here the tutorials dedicated to the new OTPdirekt and the presentation video.

We hope we managed to surprise you in a pleasant way, and if you want to share your feedback about the new experience with OTPdirekt, please write to us at office@otpbank.ro.

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