For OTP Bank clients

For updating personal data or company data and legal / conventional representatives

Click here

Do you want to find out more about your banking activity

do you need more information on the OTP Bank products and services or do you want to make a transaction but you have no internet access?


The OTPdirekt - Contact Center service immediately connects you to an OTP Bank operator who will give you the information you need or who can carry out the transactions you want.


What can you do by using OTPdirekt – Contact Center?

1. Operations:


otp bank

you can make remote payments in RON or foreign currency with a 25% discount compared to OTP Bank branches.

otp bank

utility payments (Orange, Telekom Romania or Harviz) with no fees applied.

otp bank

for deposits in RON or EUR you have an interest bonus of 0.20% or 0.10%;

otp bank

you can conclude, modify or terminate an Intrabanking Direct Debit contract;

otp bank

foreign exchange operations;

otp bank

you can open a savings or current account;


2. Information and requests:

  • you can receive information on your credit or debit card: transactions performed in a certain period, minimum payment amount, current balance, value of outstanding instalments;
  • you can receive information on your credits and insurance policies;
  • you can request for your card to be blocked or your PIN to be unblocked;
  • you can request to change your card cash withdrawal limit;


You have free access to the OTPdirekt – Contact Center if you have signed an OTPdirekt contract for Internet Banking.


How can you use the OTPdirekt - Contact Center service?

Call us Monday to Friday, between 8:30 - 21:00, at the numbers:
0800 88 22 88 (toll free number only in any fixed or mobile line)
(+4) 021 308 57 10 (international number, normal rates)


Do you want to know more about OTPdirekt Contact Center?

1. Fill in the form and an OTP Bank consultant will contact you shortly.

2. Call one of the numbers mentioned above.

3. Visit any OTP Bank branch.

otp bank

Do you want more

Please complete the contact form and a bank
representative will contact you in the shortest time possible.

The fields marked with * are mandatory.