Code of ethics

Message from the Chairman and Chief Executive Officer

 

OTP Group is a major player in Hungary and the Central and Eastern European region. We are a stable and reliable partner for our clients: we and our staff strive to support them in achieving their goals and development with modern, innovative and customisable banking solutions. We now operate in 12 countries and serve more than 16 million customers. OTP is the first European bank to become known in Central Asia and Uzbekistan, after Central and Eastern Europe. In each of the countries concerned, the OTP Group shares common values and acts responsibly, following the same guidelines, in the interests of customers, investors, employees, local communities and the environment.
In addition to continuously increasing shareholder value, profitability and efficiency, the Group's operations are focused on ensuring compliance with the law, reducing risks and effectively enforcing business, ethical and internal controls. The Group is characterised by a long-term approach and a responsible attitude, striving for sustainability. At the same time, OTP Bank is also mindful of its legal obligations to ensure that the OTP Bank and the OTP Group operate profitably in the interests of their depositors, shareholders and investors. These two aspects must be balanced and interact with each other.
As a law-abiding and ethical institution, the Group OTP and its entire management are committed to upholding and enforcing the law, including anti-corruption laws. We have zero tolerance for corruption and bribery – we strongly oppose all forms of corruption and support anti-corruption measures. 
Our success is inconceivable without skilled, committed, ethical people who can work in a working environment where individual differences are accepted and valued; where equality of opportunity, mutual respect and respect for human dignity are essential in all circumstances.
All OTP Group employees are expected to perform their work in full compliance with ethical and professional standards.
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In our operations, we put primary focus on transparency, regulation, the definition of internal responsibilities and thus effective compliance with the broadest environmental, social and regulatory requirements. We are confident that operating ethically contributes significantly to enhancing the performance and competitiveness of the OTP Group and to increasing its recognition. 

The basics and principles of ethical business conduct is summarised in the Code of Ethics. Familiarity with and compliance with the document, and monitoring of changes, is a fundamental expectation for all employees and business partners.

OTP Bank Romania, subsidiary of OTP Bank Nyrt. and member of OTP Bank Group, is an integrated and self-financed provider of financial services. With an approach defined by responsibility, commitment and professionalism, OTP Bank Romania is aware of its clients’ needs and aims development in line with the strategic directions and guidelines of OTP Bank Group.  

One of OTP Bank Romania's key requirements towards its employees is that they must grant the utmost importance to moral and professional integrity and that they strive to meet the highest moral and professional standards during their daily activities. 

The quality of our banking products and services is the result of our declared mission statement to have the courage to foster excellence, professional skills, to have an integrated ethical conduct both at the level of each employee and organizational level. 

Thus, OTP Bank Romania S.A. and its Management have adopted ‘’the principle of zero tolerance’’ towards corruption, bribery and fraud, taking a definite stance against all these forms. 

Equally important is for OTP Bank Romania S.A. to make sure that the transparency and prudentially principles are applied and fully observed in the course of its activities. 

We believe that the practices of ethical operation significantly contribute to the continuous improvement of OTP Bank Romania's performance, competitiveness and its recognition; therefore, we apply all instruments available to maintain and to raise our standards of ethics aiming maintenance of OTP Bank Romania’s reputation. 

Further to development of efforts from the bank to financial mentor statute, the effort of each employee is based on responsibility assuming, knowledge, compliance and observance of ethics values in order to ensure the progress and stability of OTP Bank Romania S.A. 

Consequently, OTP Bank Romania is assuming responsibility to regularly inform its stakeholders, audience with a view to its strategic objectives, activities and trends referring to business ethics, as it contained by Code of Ethics.