With OTPdirekt Contact Center one phone call is sufficient to find out any information regarding OTP Bank or to order transactions or operations on your accounts.
You can reach us free of charge in the Romtelecom network by calling the number 0800 88 22 88; the Contact Center can also be reached with a normal call charge in the Vodafone and Orange networks at *OTPBANK (*6872265).
In order to contact the Contact Center from other networks (then the ones previously mentioned) you can dial +4021 308 57 10.
You can reach the Contact Center from monday to friday, starting 08:30 until 17:30 (local Romanian time).
Functions
Besides the general information regarding OTP Bank, with one phone call you can find out anything you want about our financial products and services, about exchange rates, standard commissions etc.
If you already have an OTP bank account, then you could choose:
- to obtain specific information (private) regarding your financial status (accounts, deposits, credits, taxes, commissions, special offers etc)
- to perform transactions / operations (only for OTPdirekt clients) like: opening current accounts, transfers in RON or foreign currencies, exchanges, card blocking etc.