OTP Bank Romania S.A. - Central Administration

Street Buzesti, no. 66-68, 1st sector, Bucuresti
BIC code: OTPVROBU
Telephone: +4021 307 57 00
Fax: +4021 308 51 80
E-mail: office@otpbank.ro

You can also call us!

Call Center

0800 88 22 88
(Free of charge only in the fix Telekom Romania network, Monday to Friday, between 8:30 and 17:30)

+ 4021 308 57 10
(Available from outside Romania)

*OTPBANK (*6872265)
(Standard charges for calls in the Orange and Vodafone networks)

Card Helpdesk


+4021 308 57 11
(Available from outside Romania)

or you can email us at office@otpbank.ro.

For information that reach the attention of the bank's management, you can write to ceo@otpbank.ro

In case you would like to contact us regarding social and environmental issues, please e-mail us at dezvoltare.durabila@otpbank.ro.

Suggestions / Complaints

Please send us your suggestions or complaints about our products or services using one of the following channels of communication:

E-mail: office@otpbank.ro.

Telephone: 0800 88 22 88 / + 4021 308 57 10 / *OTPBANK (*6872265).

You can find more information here.

Sending garnisments’ documentation

Please send the documentation for garnishments to the unique address:
OTP Bank Romania S. A. - Headquarters, Buze┼čti Street, no. 66-68, sector 1, Bucharest 011017

Use the unique address for working with OTP Bank and get the following benefits:
1. Will receive the resolution in a shorter time, by eliminating the step of communication between our branch and the headquarters. Please note that our activity is centralized in the headquarters from Buzesti Street.
2. Will have lower mail costs, by sending a single envelope containing multiple addresses targeting different locations of OTP Bank.
3. Will reduce the time to identify the debtor, if it is a client of OTP Bank, but not of the branch that received the garnishment address sent by you, by eliminating the step of returning the address to the branch where the client has opened the account.
 

Thank you for your trust in OTP Bank

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