Company’s Description:

OTP Bank Romania is positioned as a bank offering high quality financial services and wants to permanently improve the products and services so that it becomes a benchmark for quality, both from the services point of view, as well as for the attitude of the employees.

Job description:

• The working schedule is 8 hours
• Answering to phone calls from outside the bank, giving information about the bank’s products and services and promoting the bank’s products and services
• Advising the client in chosing the banking product that best fits his needs
• Registrating the complaints received by telephone
• Initiating phone calls towards clients and potential clients of the bank, during sales campaigns with the purpose to promote the bank’s products and services
• Ensures first level of support fo the bank’s products and services (OTPdirekt, Cards, Loans)
• Making transactions ordered by phone by the OTPdirekt clients
• Answering to the written requests from the clients in a proper time
• Participating to department’s projects and activities

Requirements:

• Client orientation
• Communication abilities
• PC knowledge
• Finance and banking knowledge would be a plus
• Team work abilities
• English or Hungarian knowledge

If you are interested to participate in the bank’s development and wish to grow with us, please send us your CV at the following e-mail address jobs@otpbank.ro with the specification: Electronic Channels.